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Agency workspace

Several clients in one workspace, separated at the query.

Running outreach for several clients is not one job repeated. It is one workspace where every lead, mailbox and number has to belong to exactly one client, and where the separation cannot depend on whoever is at the keyboard.

No payment method. No recurring charge. Your own SMTP, your own data.

Data model
Organisation, projects, campaigns
Roles
Owner, admin, member, viewer
Isolation
Organisation on every query
Sending
Project accounts only
Projects - workspace switcher4 projects
Client project A4 campaignsOwner
Client project B2 campaignsAdmin
Client project C6 campaignsMember
Internal pipeline1 campaignsViewer

Leads, campaigns, mailboxes and analytics are scoped per project. Every query carries the organisation and the project.

Illustrative preview - one organisation, separate client projects
Where multi-client outbound gets expensive

Client separation usually lives in habits, not in the software.

The tooling treats every campaign as equal, so the only thing keeping one client's list, domain and numbers away from another is a naming convention and the attention of whoever opens the tab.

  1. Everything in one flat list

    Leads, sequences and campaigns for every client sit side by side. Finding this week's work for one account becomes a filtering exercise, and the filter is a prefix somebody typed by hand.

  2. The wrong mailbox on the right campaign

    One misselected sending account and a client's prospect receives outreach from a different client's domain. Recovery is a conversation, not a fix.

  3. Access that is all or nothing

    A contractor brought in for one account gets a login that reaches every account. The alternative is a separate tool per client, paid for and maintained separately.

  4. Numbers nobody can attribute

    A dashboard that totals every client together answers no question a client asks. Splitting it means exporting and rebuilding the report by hand each month.

How the workspace is structured

Four decisions that keep client work apart by default.

The structure is deliberately small: an organisation holds projects, a project holds campaigns, and a project is how you represent one client. Everything else follows from that.

  1. 01

    One project per client

    A project is the container for that client's leads, campaigns, sequences, mailboxes, saved searches and analytics. Nothing sits above the project except your organisation, so there is no ambiguous middle ground where shared work accumulates.

  2. 02

    Invite the team with a role

    People join by email invitation and arrive with one of four roles. Owner and admin manage the team, a member creates and edits, and a viewer reads without being able to change anything.

  3. 03

    Attach the sending accounts

    Mailboxes belong to a project. A campaign can only start with email accounts from the same organisation and the same project, so a send for one client cannot leave from another client's domain.

  4. 04

    Read the numbers per client

    Analytics for sent volume and replies are filtered by project or by date range, and the Analyst agent describes the trend in plain language rather than leaving you to interpret a chart.

Projects

A client is a project, not a naming convention.

The workspace switcher is the whole model in one panel. Each project carries its own campaigns and its own role for the person looking at it, and the scope travels with every request rather than being reapplied by hand.

  • Analytics, leads, sequences and settings each have a per-project view
  • Saved searches and their schedules stay inside the project that owns them
  • Switching organisation invalidates the query cache, so nothing lingers on screen
  • Every query filters by organisation before anything reaches a screen
Projects - workspace switcher4 projects
Client project A4 campaignsOwner
Client project B2 campaignsAdmin
Client project C6 campaignsMember
Internal pipeline1 campaignsViewer

Leads, campaigns, mailboxes and analytics are scoped per project. Every query carries the organisation and the project.

Illustrative preview - one organisation, separate client projects
Per-project data

Every list you open already knows whose it is.

A lead pool, a pipeline board or a health view is scoped before it renders. The ProjectFilter control on pipeline, health and knowledge narrows the view to one client without changing what anyone is permitted to reach.

  • Leads, campaigns and mailboxes are scoped to a single project
  • ProjectFilter narrows pipeline, health and knowledge to one client
  • A viewer sees the same data as a member and can change none of it
  • The knowledge base is an organisation asset, filtered down per project
Scout - discovery results5 of 5 shown
BusinessScoreStatus
Hydraulics supplierManchester84New
Industrial coatingsLeeds78New
CNC machining shopSheffield71Queued
Packaging converterBristol64Queued
Cold storage operatorHull52Held
Illustrative preview - lead pool after a discovery run
What changes

The gain is not a feature. It is one fewer thing to remember.

One login for the whole book of clients

Adding a client is a project, not another subscription, another set of credentials and another tool to keep in step with the rest.

Separation the software enforces

Scope is applied on the way to the database rather than by the person reading the screen. Discipline stops being the control.

A sending identity per client

Because mailboxes belong to a project, a campaign starts only with accounts from that client. Outreach never leaves from a domain that belongs to somebody else.

Access sized to the person

A freelancer can be a member on the account they work on, a client contact can be a viewer, and neither arrangement requires a separate workspace.

Answers per client, not per agency

Sent volume and replies filtered by project mean the monthly conversation starts from the product rather than from a spreadsheet somebody rebuilt.

Shared knowledge, scoped reading

Documents uploaded to the knowledge base stay an organisation asset while still being filtered per project, so a playbook is written once and applied where it belongs.

The cases you are about to ask about

How the workspace behaves in practice

Multi-client work is a set of edge cases about who can reach what. These are the ones that come up first, answered plainly, including where the product is still early.

  • New client

    Taking on another account

    Create a project, attach that client's mailboxes, and the leads, sequences and analytics that follow belong to it. Nothing has to be reorganised for the clients you already run.

  • Contract help

    A freelancer on one account

    Invite them by email as a member. They create and edit inside the work you point them at, and admin functions such as managing the team stay with owner and admin.

  • Read-only access

    Someone who should only look

    The viewer role reads and changes nothing. It suits an analyst, a junior on their first week, or anyone who needs the numbers without the ability to alter a campaign.

  • Switching context

    Moving between two organisations

    Changing organisation invalidates the entire query cache, so the previous organisation's leads and campaigns do not stay on screen while the new ones load.

  • Reporting

    The monthly client conversation

    Analytics filter by project and by date range, and the Analyst agent puts the trend into plain language. Reports are read inside the product; nothing is sent to a client on your behalf.

  • Honest limits

    Where the product is still early

    Exporting an organisation's data runs synchronously, which is fine for a controlled beta but is not yet the asynchronous pipeline a large tenant would need. Plans and usage limits are not active either, so nothing is metered today.

The specifics

What the multi-client model actually is

The short version, without marketing adjectives, for the person deciding whether a client's list can live in here.

Hierarchy
Organisation, project, campaign
One client
One project
Roles
Owner, admin, member, viewer
Viewer
Read-only
Team access
Invitation by email
Query scope
Organisation on every query
Project scope
Leads, campaigns, mailboxes, analytics
Sending accounts
Same organisation and project
Organisation switch
Query cache invalidated
Project filter
Pipeline, health, knowledge
Knowledge base
Organisation-wide, filtered per project
Plans and limits
Not yet active

What keeping clients apart stops depending on.

How each task is handled today compared with MyLeadTeam
TodayIn MyLeadTeam
A separate tool, login and invoice for each client you take on.One organisation with a project per client, added without another subscription.
A prefix in a campaign name as the only thing marking whose work it is.A project that owns the leads, campaigns, mailboxes and analytics underneath it.
Full access for everyone, because the tool has one level of permission.Four roles, from an owner who runs the organisation to a viewer who can only read.
A sending account picked from a global list and occasionally picked wrongly.Campaigns that can only start with accounts from the same organisation and project.
A monthly report rebuilt by hand from an export of everything at once.Sent volume and replies filtered by project and date, described in plain language by the Analyst.
FAQ

Questions people ask about this

You create one project per client inside your organisation. A project owns that client's leads, campaigns, sequences, mailboxes, saved searches and analytics, so the separation is part of the data model rather than a naming habit. Adding another client means adding another project, not another subscription or another login to keep in step. Screens such as pipeline, health and knowledge carry a project filter so you can narrow the whole view to one client at a time.

Get started

Give every client a workspace that ends at their own data.

Set up one project per client, invite the people who need it with the role they need, and let the structure do the separating.

No payment method or recurring charge during early access.